How do I connect my scale?
New Account
- Download the latest version of the FitTrack MyHealth app
- Register an account on FitTrack MyHealth
- Make sure the Bluetooth function is on and that your device is set to “discoverable”
- Open your FitTrack MyHealth app
- Option 1: In the My Day Tab, select Add device (top right corner) → Select Search → Select your scale (Dara/ Beebo) → Select Connect
- Option 2: Select Profile → Connected Devices → Select Search → Select Scale → Connect to Device
Existing Users
- Open your FitTrack MyHealth app
- Log in with your credentials (or the app will keep you logged in)
- Option 1: The Scale will automatically connect to the App if previously connected (Your status will read Connected)
- Option 2: In the My Day Tab → select Add device (top right corner) → Select Search → Select Dara Scale→ Select Connect
- Option 3: Select Profile → Connected Devices → Search for Devices → Select Dara/ Beebo Scale → Connect to Device
Dara/ Beebo Scale Troubleshooting
- Open your FitTrack MyHealth App
- In the app, Select Profile → Connected Devices → Select Scale → Disconnect Device
- On your Scale, remove batteries and put them back in to reset scale (scale should flash then show 0.0 for weight)
- Force close the FitTrack MyHealth App
- Go to your phone’s Bluetooth settings. Turn off Bluetooth for 5 seconds, then turn it back on.
- Re-open the FitTrack MyHealth App
- Select Profile → Connected Devices → Search for Devices → Select Scale (Dara/Beebo) → Connect → Successful Connection
- Step on the scale
- The scale will display your weight
- The scale will display flashing zeroes on the scale while it analyzes your body composition
- The app will also show the following states:
- Gathering your weight
- Taking your body measurements
- Success
- Then navigate them automatically to the Body Measurements page so they don’t have to tap the BM card